Career Opportunities with Gaming Partners International

A great place to work.

Careers At Gaming Partners International

 

GPI actively recruits proactive, dynamic individuals who are seeking a challenging, rewarding role in one of the leading innovators in gaming. We’re a global organization, dedicated to assembling a team of the best and brightest. If you are among them, we’d welcome the opportunity to speak to you.

 

With offices around the world and an international client base, we can provide an opportunity close to home – or the chance to see the world. If you're interested in being part of a global gaming company, let’s start the conversation.

Current job opportunities are posted here as they become available.


SALES COORDINATOR

Department: Sales
Location: Las Vegas, NV

COMPANY

DEPARTMENT: Sales 

REPORT TO:Sales Support Manager 

LOCATION:Las Vegas, NV 

JOB TYPE: Full-time

 

ABOUT THE ROLE 

JOB PURPOSE 

Focused and unsurpassed service to both internal and external customers in support of the sales manager and the company, including provision of product information, education, recommendations and quotes; customer file maintenance, account service, problem resolution and contract preparation and management assistance; production job stewardship through graphics, production and shipping; and compliance with gaming authority notification requirements. The sales support representative is also responsible for team participation and support of team members; and identification of process problems and issues, as well as solutions.

 

EMPLOYMENT STATUS: Non-Exempt

MAJOR RESPONSIBILITIES/TASKS 

  •  Provision of Product Information.Provide product and service information, answer questions, prepare quotations and otherwise assist existing and potential customers in a timely and polite manner.
  • Customer file maintenance and account service.Open and maintain customer order records. Prepare accurate and timely contractual and shipping documents as required for each order, ensure contract signature and return, and assist the contracts coordinator with contract management. Clarify, record, resolve and follow-up on customer product or service problems and complaints. Enter customer credits.
  • Production order and shipping stewardship.Enter concise and correct internal orders for artwork, production and shipping and oversee progress to ensure timely shipment of the correct product. Create shipping documentation for international freight. Coordinate logistics from factory to destination for goods purchased from manufacturing partners, including shipping arrangements and documentation and customer coordination.
  • Sales manager support.Act as liaison with the customer on behalf of the sales manager and the company, and with internal team members on behalf of the sales manager. Assist the sales manager with all aspects of customer service, including samples, sales materials, order picking and information. Review customer payment accounts and assist the sales manager with customer contact to maintain current payment.
  • Production job stewardship.Provide accurate and timely order documentation and information to internal team members, including job order entry and shipping documentation. Maintain and review the order production schedule and oversee order progress.
  • Gaming authority notification compliance.Provide required product and shipment notification to selected gaming authorities and notify management of issues.
  • Team participation and support.Provide accurate, complete and helpful information to team members. Act as liaison between the customer and other teams. Assist team members with orders and other customer needs. Foster courtesy, helpfulness and teambuilding with internal team members.

 

EQUIPMENT OPERATED:Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

  

WORK ENVIRONMENT:Position is in a manufacturing/plant printing environment. Activities include sitting, standing, walking, reaching, bending and lifting.

 

ABOUT YOU

 EDUCATION

  •  Requires high school education or equivalent with continued education (in lieu of experience).
  • Associates degree or higher, preferred

 EXPERIENCE

  •    1 to 2 years relevant experience preferred (in lieu of education).

 

 PERFORMANCE REQUIREMENT

  Knowledge

  •   Knowledge of Microsoft Office (Word, Excel, PowerPoint) with experience producing high quality reports, presentations and other documents.

  Skills

  • Strong work ethic, punctuality and dependability.
  • Detailed-oriented with excellent organizational skills and ability to prioritize.
  • Excellent interpersonal and communications skills.
  • Reliable employee that can work independently.
  • Organized and possesses high level of administrative ability to effectively manage paperwork.

  Abilities

  • Able to use standard office equipment, computer software and Microsoft Office.
  • Able to maintain a clean and safe work area.
  • Able to multi-task in a fast-paced environment.
  • Able to solve practical problems and deal with a variety of changing situations.
  • Able to perform additional duties as needed.
  • Able to sit for a long period of time.
  • Able to work independently with minimal supervision.

  MENTAL/PHYSICAL REQUIREMENTS

  • While performing the duties of this job, the employee is regularly required to talk, hear and sit for long periods of time.
  • Required to stand, walk, sit, bend, stoop and use hands and fingers to grasp and feel.
  • Required to lift to 5lbs. occasionally, 1 lbs. frequently.
  • Vision requirements include peripheral vision, depth perception and the ability to focus with frequent computer usage.

 REQUIRED EXPERIENCE

 Must be a U.S. citizen or Permanent Resident.

 CHARACTERISTICS AND ABILITIES

  •   An energetic and individual with a positive, “can-do” attitude. 
  •  Self-motivated with sense of urgency.

  ADDITIONAL INFORMATION

Because Gaming Partners International hires the best people, we work hard to provide benefits that make their lives better. We offer a comprehensive benefit program which features:

 

  •  Health coverage for you and your family through medical, dental and vision plans.
  • A 401(k) plan in which the company matches.
  • Tax advantages through flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars.
  • To help you manage your work life needs, we offer a life assistance program and tuition reimbursement.
  • Paid time off program in which the benefit increases along with your tenure with the company.

LEGAL

Legal Disclaimer: This is not a contract of employment and nothing in this job description restricts management’s right to assign or reassign duties and responsibilities. At any time, any additional job duties may be requested.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualified applicants must successfully pass a pre-employment drug screening and background check.

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